Frequently asked questions

cardedge is an inventory, pricing, and labeling app for trading card vendors — at shows and in local card shops. You scan cards, get live market pricing, print price labels with a QR code, sell and buy cards, and (optionally) keep everything in two-way sync with your Shopify store.

Just your phone for scanning — card matching uses the camera. To print price labels, you use the cardedge label printer, which pairs with the app over Bluetooth.

Open the Scan tab and point your camera at a card — cardedge matches it to the catalog, pulls market pricing, and adds it to a review list. Review the batch, then tap Add to inventory. You can also add cards by searching the catalog, or bulk-import a CSV/Excel file.

You can keep multiple inventories — for example a main Shop inventory and a temporary Show inventory (a “show kit”) for a specific event. Pull stock into the show kit before the event, sell from it on the floor, and move what's left back when you return.

No. Set a default intake inventory once (tap the bookmark next to an inventory in the inventory picker) and new scans, manual adds, imports, and trade-ins all default to it. It's remembered on your device until you change it, so a whole show goes into the show kit without re-selecting.

Yes — graded cards capture the grading company, grade, and cert number, and price against graded market data where available.

Fix it in the review step before adding, or re-match an item later from its detail screen. Re-matching also updates the linked Shopify product if the item is synced.

Live market data from our catalog provider, shown per condition (and per grade for slabs). You set a markup, a minimum price, and rounding rules; cardedge suggests an asking price you can always override.

It links to that card's public page on your shop (getcardedge.com/c/…). A customer can scan it to see details; if you scan it with the cardedge app, it opens that item in your inventory.

The shop owner picks the label layout (or builds a custom one). That choice is shared with the whole team — when a staff member prints, they print the owner's selected layout. Members can't change it.

Yes — after adding scanned cards to inventory, cardedge offers to print labels for exactly that batch. You can also print from any item or from the Print Labels screen.

Use the Buy / Trade tab and tap Buy. Add the customer's cards; cardedge values them at your buy percentage of market (e.g. 80%). Completing the buy adds them to your inventory and records what you paid as the cost basis — so your profit is right when you resell.

Buy is cards in for cash. Trade is a swap: your cards out, their cards in, balanced with cash either direction. Both record cost so your reporting stays honest. (Don't use plain Scan/Quick Add for cards you're buying — that adds them without recording what you paid.)

The share of market value you pay when buying cards (set in Pricing settings, default 80%). It drives the suggested cash offer in the Buy/Trade builder — you can override any deal.

No. Shopify is optional. Without it, cardedge is a full standalone inventory, pricing, buying, and labeling tool. Connect Shopify only if you want your inventory listed and kept in sync with your online store.

You authorize cardedge to read and write your products, inventory, orders, and locations. We then help you merge: pull your existing Shopify products into cardedge (matched to the catalog) and/or push your local items up as new listings. New synced items publish to your online store automatically.

Price changes update the Shopify variant price. Quantity changes adjust Shopify stock at the mapped location. Marking an item archived/active mirrors to the product's status. Selling an item decrements Shopify stock (and archives the listing when it hits zero). It's best-effort: a Shopify hiccup never blocks you locally, and an hourly reconciliation fixes any drift.

A Shopify order decrements the matching item and records a sale; a cancellation or refund restores it. Inventory and price edits made in Shopify flow back to the app. If you delete or unpublish a product on Shopify, the matching item is archived in cardedge (not marked sold). An hourly job reconciles anything a webhook missed.

Their Shopify stock drops to 0 (out of stock) but the listing is not deleted — it stays on your storefront so the URL and SEO survive. When you move the cards back to a synced inventory, the listing restocks and goes active again automatically.

The item is flagged and protected from being overwritten for 24 hours, your local change stands, and the next successful sync (or the hourly reconciliation) clears it up. You'll see sync-failure indicators on affected items.

Yes. Map each Shopify location to a cardedge inventory during merge setup. Stock then pushes to the right location. If an inventory is left unmapped and a product has multiple locations, reconciliation skips it (rather than guess) until you map it.

Yes. cardedge detects sealed vs. singles and labels the Shopify product type accordingly; both sync the same way.

During merge you can mark them as ignored so they're skipped and don't clutter future imports. You can un-ignore them later.

No. Disconnecting unlinks every item from Shopify and stops syncing, but all your inventory, sales, and history stay in cardedge. If you uninstall the app from Shopify's side instead, we keep the links so reconnecting resumes cleanly.

The Shopify product is archived (set to zero and hidden), not hard-deleted — so the URL and any customer bookmarks survive and you can recover it.

Yes — every vendor gets a public shop at your-name.getcardedge.com. Customers browse your live inventory, open card detail pages (the QR on your labels), and pay you directly. If you're on Shopify and the item ships, they can check out online; otherwise it's a pay-in-person flow with your payment QR codes.

Online checkout via your Shopify store for shippable items, or in person using the Venmo / Zelle / PayPal / Cash App QR codes you set up in Payment settings.

Yes. Invite team members and scope them to specific inventories. Owners control shop settings, pricing, payments, the label layout, and team management; members handle day-to-day scanning, selling, and buying.

Three plans, each aimed at a different kind of vendor:

Starter ($30/mo) — for solo vendors working shows: Pokémon live pricing & matching, 1 inventory, and the full scan → label → sell → buy/trade loop with your customer shop page.

Pro ($60/mo) — for bigger vendors: all TCGs, 1 inventory + 1 show kit, up to 3 team members, the custom label designer, bulk import, sales & trade analytics, and Market Movers (trending / risers & fallers / liquidity).

Enterprise ($100/mo) — for shops: unlimited inventories & show kits, unlimited staff with per-inventory roles, sports pricing, two-way Shopify sync, and priority support.

See Pricing for the full breakdown. Hardware — the cardedge label printer — is offered at cost.

See our Privacy Policy. In short: we store your account and inventory data to run the service, never sell it, and only share it with the processors needed to operate (e.g. Shopify when you connect it).

Email support@getcardedge.com or use the Contact page.